How can we help you?
How do I get/use a webhosting package?
From the main 'My Account' Page, click on Payment Portal under BILLING on the right hand side.
To create a webhosting account, click on Create New under WEB HOSTING in the left hand panel. On the next page, type in the FTP username you would like to use, and then click 'Register Simple Webhosting'.
Your FTP quota is now completely separate from your email quota.
Your webhosting package supports plain HTML pages with standard image formats. You will also be given FTP access so that you can upload and publish pages such as an online CV, personal webpage, or photo galleries. There is no server side scripting (for example, PHP) or database support.
Information such as your page address, access details and basic instructions will be in an email sent to you once you have paid for and activated your webhosting account.
If your email address is username@domain.com, webpage address/URL will be: http://www.'domain.com'/users/'username'.
Webpages are usually built with HTML and CSS. If you wish to write the HTML for your page yourself, there is a good HTML tutorial site here. This site also has a good introduction to HTML, including a brief explanation of what it is:
"HTML stands for Hypertext Markup Language. A markup language combines text and extra information about the text. The extra information, related to the text's structure and presentation - things like whether the text is bold, where it is positioned on the page, etc, that information is expressed using 'markup', which is intermingled with ordinary text. In the case of HTML, the markup information is contained in 'tags', which are easily recognisable by the <> symbols."
You also have some choices as to how you write your code. You can use a plain text editor (such as notepad, wordpad etc) or an html text editor.
There are lots of free and open source editors out there that you can use. Here are some we have found for PC: CoffeeCup (Recommended), Aptana Studio and 1st Page 2000.
These ones can be used on a Mac: Aptana Studio, Komodo Edit and Smultron.
There are lots more out there; you can always search google for the one that suits you best!
If you would rather not have to write the HTML yourself, you can use a WYSIWYG ("What you see is what you get") web editor. Possibly one of the most well known examples of these is Adobe Dreamweaver. With this type of editor, you design your site visually, and the program writes the code for you accordingly.
Once you are happy with your page, save the file as index.html (all lowercase). You can either use your own FTP uploader program or you can use our online ftp uploader, found here: https://secure.aluminati.net/aluminati.net/net2ftp/. If you are not sure how to use the FTP uploader to upload your files, please read this tutorial.
Once you have logged in, you should see a folder called /www. The folder called 'www' is important, as it is the public folder - the folder that your web address points to. All files that you upload (such as images) must go in there including the index.html file in order for it to be visible online.
Please contact support if you have any trouble getting your website to work. We are unable to provide assistance for coding / html development issues but we are happy to help with anything else!
Enjoy your personal webspace!